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Can I get medical advice?
Can I get medical advice?
Suja avatar
Written by Suja
Updated this week

Our team of over 100 Australian-registered doctors are available between 6am and midnight, seven days a week from anywhere in Australia.

We recommend booking a Telehealth Consultation with one of our doctors, to discuss your health concerns.

This service includes a Telehealth Consultation with one of our doctors, with no extra charge for any prescriptions, certificates or referrals issued by the doctor following your consultation. There are no time limits or cancellation fees either.

Some things to note about our Telehealth Consultations:

  • These are not bulk billed or covered by Medicare rebates.

  • You will need a valid Medicare Card or an IHI number to book a consultation.

  • Our doctors are unable to prescribe prohibited, controlled, addictive or Schedule 8 medications.

  • Our doctors are unable to backdate medical certificates.

  • A telehealth consultation is not a guarantee of a prescription. Prescriptions (of specific medication, dosage, quantity and repeats) will be issued at the discretion of the consulting doctor.

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