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Why am I being prompted to book a consultation for my regular medication?
Why am I being prompted to book a consultation for my regular medication?
Suja avatar
Written by Suja
Updated over a month ago

There are various reasons why you may be prompted to book a consultation for the requested medication. Below is a list of some of these reasons:

  • All new patients and new medication requests require a consultation with a doctor to ensure responsible prescribing under the Medical Board regulations.

  • Patients under 18 years of age are unable to request a prescription via our online prescriptions service. They can however request a Telehealth Consultation, for one of our doctors to discuss and issue a script if appropriate.

  • The medication may not be available in our medication catalogue for online prescriptions.

  • The medication may have some specific restrictions, like age.

Note: There is no extra charge for any prescriptions, certificates or referrals issued by the doctor following a consultation like this.

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