There are a number of reasons why you may be unable to request an online prescription through InstantScripts. Some of these include:
The requested medication is a controlled, addictive, Schedule 8 or Schedule 4D medication.
The specific medication, dose or quantity is not available in our online medication catalogue.
A national shortage of the medication.
Due to some of your responses to our digital consultation questionnaire.
A payment error.
You're under 18 years of age.
You do not have a valid Medicare or IHI number.
Your request has been reviewed by one of our doctors and has been deemed as inappropriate to be prescribed without a telehealth or face-to-face consultation.
Based on your history with us.