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What can I do if my online prescription request was declined?
What can I do if my online prescription request was declined?
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Written by InstantScripts
Updated over a week ago

Answer:

InstantScripts upholds the highest standards of healthcare. Online Prescriptions will only be issued if deemed appropriate by our doctors.

There are various reasons why an Online Prescription may be declined access for a prescription, such as your responses to our digital medical consultation, your medical history and more.

If you would like to speak to a doctor about your condition, you can request a Telehealth Consultation and a doctor will decide if a prescription is safe to provide.

If you still need help, you can raise a request with the customer support team.

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